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Job Description
- Receive inquiries and conduct outbound phone calls to prospective students.
- Develop and implement a plan for generating referrals and personally developed leads (PDL’s) from, including but not limited to, current students, every phone contact and every interview.
- Create interest through phone calls and scheduling appointments with prospective students.
- Interview prospects and schedule level assessments to determine their needs and goals.
- Conduct presentation utilizing company approved materials highlighting features and benefits related to prospects’ interests.
- Provide program expectations for successful completion of programs.
- Follow up on all inquiries that fail to schedule an interview or fail to show for an interview.
- Encourage students to register to suitable programs according to Alternative Education’s standards.
- Develop and implement an aggressive plan to follow up on all applicants to meet or exceed weekly, monthly, quarterly and annually targets established monthly by the Director of Sales.
- Complete all required forms for enrollment and schedule the registration.
- Follow up with students to meet their financial commitment according to Alternative Education’s policies.
- Collaborate with the Branch Manager and Instructors to ensure the smooth functioning of the enrollment process according to Alternative Education’s enrollment procedures.
- Maintain contact with current customers ensuring their satisfaction with Alternative Education’s programs.
- Accurately report sales forecasts to the Branch Manager.
- Assist in the planning of events and programs related to language teaching and learning.
- Assist in the application of training procedures such as mid-way evaluation.
- Assist in other assigned tasks that allow for the smooth functioning of all parts of the office, both separately and collectively.
Job Requirements
EDUCATION
- Bachelor Degree in any field.
Knowledge, Skills, Abilities:
- Possess excellent communication and interpersonal skills.
- Excellent at problem solving and conflict resolution.
- Able to work with people from a variety of diverse social and economic backgrounds.
- Ability to work independently and make decisions.
- Possess a sincere interest in helping others achieve life goals.
- Goal oriented, assertive, results driven, high energy, and highly ethical.
- Possess the ability to inspire and motivate.
- Ability to demonstrate partnership selling skills, close and overcome objections.
- Arabic will be the primary language used; English knowledge preferred.