Customer Service Specialist
Epsilon -
New Cairo, CairoPosted 6 years ago79Applicants for4 open positions
- 63Viewed
- 27In Consideration
- 34Not Selected
Job Details
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Job Description
Responsibilities:
- Manage social communication with customers.
- Handle complaints, provide appropriate solution.
- Resolves product or service problems by clarifying the customer's complaint
- Keep records of customer interactions, process customer accounts and file related documents and reports.
- Determining the cause of the problem.
- Selecting and explaining the best solution to solve the problem.
- Expediting correction or adjustment.
- Following up to ensure resolution.
Job Requirements
- Females only
- 3-8 years of experience
- Telesales - Real Estate - Interior Design - Decoration background preferred.
- Living near New Cairo preferred.
- Max age 30 years
- Excellent communication skills
- Have good problem solving skills
- React quickly to changes in a dynamic environment
- Accuracy and attention to details
- Customer focused