Customer Service Specialist

Epsilon - New Cairo, Cairo

66
Applicants for
4 open positions
61
Seen
5
Shortlisted
34
Rejected
Experience Needed:
3 to 8 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
4 open positions
Gender:
Females Only
About the Job

Responsibilities:

  • Manage social communication with customers.
  • Handle complaints, provide appropriate solution.
  • Resolves product or service problems by clarifying the customer's complaint
  • Keep records of customer interactions, process customer accounts and file related documents and reports.
  • Determining the cause of the problem.
  • Selecting and explaining the best solution to solve the problem.
  • Expediting correction or adjustment.
  • Following up to ensure resolution.
Job Requirements
  • Females only
  • 3-8 years of experience
  • Telesales - Real Estate - Interior Design - Decoration background preferred.
  • Living near New Cairo preferred.
  • Max age 30 years
  • Excellent communication skills
  • Have good problem solving skills
  • React quickly to changes in a dynamic environment
  • Accuracy and attention to details
  • Customer focused
About this Company

Epsilon interiors is the leading middle-eastern firm in the fields of architecture and interior design, we offer comfortable, breathtaking and luxurious designs to express your lifestyle with uniqueness and a premium quality.

See all Careers and Jobs at Epsilon