- Experience Needed:
- More than 5 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
About the Job
- Managing ICM, CVP, and CUCM cluster.
- Creating CVP VXML Scripts / ICM Scripts with high complexity designs and call flows.
- Managing CUBEs, Gateways, and IP Phones.
- Managing and troubleshooting voice recording system
- Managing and troubleshooting billing system.
- Troubleshooting and investigating Voice System abnormalities.
- Maintaining Voice system functionality through the continuous monitor of system logs.
- Managing backups procedures
In addition to :
- Providing technical consultancy to ECCO Outsourcing Sales Team
- Handling major / new implementations in the voice system
Revising tenders and answering new customers voice related Inquiries
More than 5 years
Not Specified at least
Computer and Network Security
About this Company
ECCO Outsourcing was established in 2001. We provide a wide array of Business Process Outsourcing services such as Contact Center; Inbound, Outbound, Front and Back Office services, all customized to clients’ needs. We also provide Customer Relationship Management (CRM)...
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