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Operations Manager

Healthy & Tasty
Maadi, Cairo
Posted 6 years ago
142Applicants for1 open position
  • 139Viewed
  • 16In Consideration
  • 123Not Selected
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Job Details

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Job Description

Main Duties:

  • Responsible for achieving company's objectives & targets
  • Oversee day-to-day business operations
  • Provide leadership at all levels of the organization
  • Communicate and embody the company vision and values
  • Build up the company by recruiting, interviewing, hiring, and mentoring new talent (with coordination with HR)
  • Define and implement policies and performance standards
  • Evaluate employee performance and provide additional coaching and support as needed
  • Assess departmental and company performance and devise plans for improvement
  • Manage profit and loss statements and account for costs and revenues
  • Allocate budget resources for supplies, equipment, marketing, and personnel
  • Ensure overall delivery and quality of the unit's offerings to customers.

Job Requirements

  • Bachelor’s degree in management, business, finance, marketing or another relevant field.
  • Experience in call center industry is a MUST
  • Past managerial experience preferred (+ 10 is a must not preferred with call center back ground - Sales accounts - Managed + 250 agents headcount)
  • Leadership, managerial, and interpersonal skills.
  • Excellent oral and written communication skills.

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