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Job Description
- Develop, Prepare and Document standard operating procedures and protocols.
- Analyzes troubleshoots and corrects network problems remotely and on-site.
- Maintains and administers perimeter security systems such as firewalls and intrusion detection systems.
- Manages modifies and maintains Cisco routers and Cisco switches.
- Manages, modifies and maintains IP load balancing with F5, hardware SSL accelerators, and other software/hardware as necessary.
- administers and implements remote connectivity solutions including IPsec VPN, PPTP, and SSLVPN.
- Monitors security system logs (i.e. intrusion detection system, firewall system logs, etc.) and reports on discovered variances or problems (i.e. insufficient disk space, inappropriate access patterns) on a weekly basis.
- Tests new computer/router/switch hardware and software solutions prior to implementation.
- Administers and configures Windows 2008, Windows 2012, and systems, as needed.
- Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, Skype, etc.
- Support services for virtualization VMware and NSX.
- Assists in day-to-day maintenance checks on the Datacenter and creating any relevant paperwork.
- Assists in maintaining all physical servers and creating, modifying and deleting all virtual machines using VMware ESX.
- Assists in day-to-day monitoring, maintaining for HP blade & DL servers.
- Assists in for day-to-day monitoring, maintaining for EMC storage and HP SAN storage.
- Assists in for day-to-day backup jobs and the backup appliance.
- Assists with network security assessments for potential business partners.
- Troubleshoots Windows 2008/2012 permission and other related issues.
- Uses sniffers and other tools to troubleshoot and isolate network problems.
- Performs other related duties as may be required.
Job Requirements
- 2-4 years related work experience in systems, endpoint protection, network and security administration.
- Knows how to communicate clearly in English and Arabic.
- Excellent written, oral, and interpersonal communication skills.
- Ability to establish and maintain effective work relationships with all levels of personnel both internally and externally; e.g. leadership, executives, clients, vendors, and agencies.
- Able to prioritize and execute tasks in a high-pressure environment.
- Ability to work under pressure and time constraints.
- Ability to work in a team-oriented, collaborative environment.
- Ability to prioritize and handle multiple tasks simultaneously.
- Ability to maintain the confidentiality of information is essential.
- Attention to detail and follow through including the ability to document work.
- Solid networking knowledge (OSI network layers, TCP/IP).
- Solid knowledge of Windows Server 2008 and 2012 with experience in (AD, DNS, DHCP, GPO)
- Solid knowledge of Microsoft Exchange Server, DirSync, WSUS, Certificate Authority, Distributed File System, SCCM, SCOM, SCSM for Incident, Problem, Change and service Request Management.
- Solid knowledge of backup, restore & replication software like VEEAM.
- Basic knowledge for Azure Cloud and Office 365.
- Basic knowledge of VMWare ESXi virtualization.
- Solid knowledge with HP blade and DL servers.
- Solid knowledge of HP SAN storage.
- Solid knowledge of network, security firewalls, authentication mechanisms, encryption technologies, and networking protocols including SMTP, HTTP, DNS, TCP/IP, and SNMP.
- Bachelor’s degree in Computer Science, Management Information Systems, Engineering or another relevant field.
- Microsoft certification is preferred.
- Cisco certification is preferred.