Application Technical Consultant

Path-Solutions - Nasr City, Cairo

37
Applicants for
2 open positions
35
Seen
3
Shortlisted
20
Rejected
Experience Needed:
4 to 6 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Vacancies:
2 open positions
About the Job
  • Understand platform architecture and relevant mapping details to analyze and troubleshoot issues reported by clients/ business consultants.
  • Implement and administer web applications.
  • Develop and run database scripts for data migration, data cleansing, and data fixing.
  • Develop web application reports.
  • Responsible for analyzing and simulating issues reported by clients.
  • Detailed analysis of the application trace log files to identify the possible cause of messages, missing columns and other type of issues.
  • Collect and apply preliminary analysis on the queries hanging / performance delays, verify the database related table's indexes and communicate with PE to take needed action.
  • Complex Issues: Evaluate the analysis done by technical consultant.
  • Conduct a detailed technical analysis of Complex issues reported in the application.
  • Provide the details of the analysis done to PE towards obtaining a fix.
  • Document details of analysis and provide issue resolution to client wherever applicable.
  • Assist the business support staff in analyzing the reported issues from a technical point of view.
  • Responsible for doing final validation testing of the respective application after getting deliverables from the quality control and before they are submitted to the application.
  • Coordinate with business consultants to ensure that scenarios work well within the deliverable.
  • Performs upgrade testing.
  • Follow up with clients for closure of delivered issues.
  • Follows up with the QC/PE team for timely resolution of issues.
  • Maintain the support portal by professionally capturing and documenting the issue details followed by timely updates.
  • Communicates status reports to reporting manager.
  • Communicates to clients and team in a professional and timely manner.
  • Maintain cordial relation with clients and team.
  • Third party Integration support for the application:
    • Understand the third party integration setup done.
    • Detailed analysis of an issue reported in the third party integration interface by executing required selects and analyzing the relevant log files.
    • Build standard queries to check the third party integration.
  • Handle the responsibilities of the Assistant Manager during his absence if the assistant manager is on leave or busy in any other urgent technical related matter.
  • Preparation of platform training material according to upgrades or change requests.
  • Provide technical account manager (TAM) services to clients (on-site consultancy).
Job Requirements
  • Bachelor Degree in Computer Science or equivalent is required.
  • Master degree is a plus.
  • Excellent knowledge in writing SQL, stored procedures, functions, triggers.
  • Good knowledge in Microsoft – Excel and PowerPoint.
  • Proven experience in web reporting tools.
  • Strong knowledge of object oriented concepts.
  • Good knowledge of C#, ASP.NET, Visual Studio .NET.
  • Adequate knowledge in database administration Oracle/SQL Server.
  • Technical experience is a must (background in banking, audit, finance, ERP, operations or investment application).
  • Excellent communication skills in Arabic and English.
  • Team player, willing to learn, and hard worker.
  • Must have ability for critical and analytical thinking.
  • Be a good problem detector and solver.
  • Ability to manage efficiently in high stress situations and willing to travel when required.
  • Team work and good coordination skills.
About this Company

Path Solutions is a leading information technology solutions provider offering a broad, deep spectrum of Sharia-compliant, Riba-free and asset-backed integrated software solutions and services to the Islamic financial marketplace, covering the entire range of Islamic Banking,... (More)

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