Job Details
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Job Description
- Meet with concerned entities to grab business requirements in order to understand activity needs and flow of operations
- Translate business requirements into documentation in form of processes, description, flowcharts, forms and other in order to facilitate automation
- Gather data from a variety of sources, as directed, for use in analysis
- Conduct interviews/meetings with concerned process owners to define and map “as-is” processes and agree on process inputs/outputs to ensure standardization and consistency
- Collect data for use in research and analysis in order to assist in the provisioning of advice and assistance on quality management and performance monitoring
- Maintain proper filing of documentation with relation to consistency, templates and quality management requirements and established standards
- Assist in changing procedures as advised by the direct supervisor to ensure options and recommendations are properly deployed
Job Requirements
Education:
- University Degree preferably in Business Administration/computer science or related fields
Experience:
- 0-2 years of experience
