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Senior Technical Support Specialist

Sedar Global
New Cairo, Cairo
Posted 6 years ago
133Applicants for1 open position
  • 76Viewed
  • 19In Consideration
  • 47Not Selected
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Job Details

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Job Description

  • Responsible for day-to-day operations of network and Servers.
  • Familiar work with different MS windows server 2008, 2012.
  • Managing Hyper-V servers.
  • Implements system backup.
  • 2nd Level Support for Managerial level .
  • Monitoring network performance and communications links.
  • Monitoring System and Pc’s security .
  • Enhance work-flow and improve employees satisfaction
  • Protect the company data.
  • Secure data storage and other necessary means
  • Assist with the installation of new hardware and software and help train employees on its use
  • Offer suggestions for possible upgrades and changes within the IT department
  • Sets up the operating systems (Microsoft Windows).
  • Sets up support the office systems (Microsoft Office) & Microsoft Outlook.
  • Sets up any software required by business & join the domain controller(s) (Active directory).
  • Configures, maintains & tests all computing devices & peripherals.
  • Operates and supports the Polycom video conference system & creates required scripts.
  • Creates & manages system backup (data, system state, client’s configurations…etc.).
  • Assigns users with groups permissions.
  • Monitors system logs and activities on all clients, serves, devices & services.
  • Monitors, plans, and coordinates the distribution of client/server software and service packs.
  • Attends and actively participates in IT department meetings.
  • Plans, designs, documents, and implements of various systems to include desktop PC’s, network work equipment, and software applications.
  • Makes recommendations for new equipment and services to purchase and works with various vendors for procurement dept.
  • Executes of all hardware and software resources for the organization and inventory.

Job Requirements

  • Nasr City/New Cairo/Heliopolis/Obour/Maadi Resident (Other Areas will be ignored).
  • Bsc of Computer Science.
  • 2- 6 years Experience in IT -Technical Support.
  • CCNA Will be a plus.

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