Senior Technical Support Specialist

Sedar Global - New Cairo, Cairo

Applicants for
1 open position
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
3,000 to 4,500 EGP per month, + Quarter Bonuses Based on Performance
1 open position
About the Job
  • Responsible for day-to-day operations of network and Servers.
  • Familiar work with different MS windows server 2008, 2012.
  • Managing Hyper-V servers.
  • Implements system backup.
  • 2nd Level Support for Managerial level .
  • Monitoring network performance and communications links.
  • Monitoring System and Pc’s security .
  • Enhance work-flow and improve employees satisfaction
  • Protect the company data.
  • Secure data storage and other necessary means
  • Assist with the installation of new hardware and software and help train employees on its use
  • Offer suggestions for possible upgrades and changes within the IT department
  • Sets up the operating systems (Microsoft Windows).
  • Sets up support the office systems (Microsoft Office) & Microsoft Outlook.
  • Sets up any software required by business & join the domain controller(s) (Active directory).
  • Configures, maintains & tests all computing devices & peripherals.
  • Operates and supports the Polycom video conference system & creates required scripts.
  • Creates & manages system backup (data, system state, client’s configurations…etc.).
  • Assigns users with groups permissions.
  • Monitors system logs and activities on all clients, serves, devices & services.
  • Monitors, plans, and coordinates the distribution of client/server software and service packs.
  • Attends and actively participates in IT department meetings.
  • Plans, designs, documents, and implements of various systems to include desktop PC’s, network work equipment, and software applications.
  • Makes recommendations for new equipment and services to purchase and works with various vendors for procurement dept.
  • Executes of all hardware and software resources for the organization and inventory.
Job Requirements
  • Nasr City/New Cairo/Heliopolis/Obour/Maadi Resident (Other Areas will be ignored).
  • Bsc of Computer Science.
  • 2- 6 years Experience in IT -Technical Support.
  • CCNA Will be a plus.
About this Company

It may be said that time garners expertise. This is undeniably true for Sedar, having being founded in 1892. Since then we have been perfecting our craft of window and wall decor, enhancing our wealth of knowledge and experience through the tapestries of time. It is with this... (More)

Industry: Retail
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