Customer Service Agent - Alexandria

Club Shoes - Sidi Bishr, Alexandria

75
Applicants for
1 open position
9
Seen
1
Shortlisted
1
Rejected
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
2,000 to 2,500 EGP per month
Vacancies:
1 open position
Gender:
Females Only
About the Job
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
  • CheCking, analyzing and following the online sell shops
  • Updating online shop stock
  • Answering the emails, phone calls, what’s app messages from customers and shop branches
  • Greeting and meeting the guests of the company

Work Conditions:

  • Working hours 09:00-17:00
  • Saturday-Thursday

About this Company

Shoes and bags store

See all Careers and Jobs at Club Shoes