Job Details
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Job Description
- Receive the customers inquiries from the sales team or the customer directly.
- Prepare the loading plan according to the customer delivery plan and the company's tracks availability.
- Issue and revise the invoices then send them to the finance department for review to be sent it to the customer.
- Receive the customers' complaints and discuss them with the customers' complaints committee to take the proper corrective action.
- Analyze the customers' consumption and help in forecasting the new quantities.
- Follow up the collection to ensure that the customer is paying according to the payment terms.
- Review the shipping firm invoice with the loading plan to determine the shipping cost per product and per customer.
- Responsible for handling the customer complains file
Job Requirements
- B.SC of Commerce - Logistics & CS Certificates
- Experience 3 - 5 Years.
- Other Skills: Leadership - Communication - Customer oriented
