Logistics & Customer Service Specialist

Sphinx Glass - Alsadat City, Monufya

Applicants for
2 open positions
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2 open positions
About the Job
  • Receive the customers inquiries from the sales team or the customer directly.
  • Prepare the loading plan according to the customer delivery plan and the company's tracks availability.
  • Issue and revise the invoices then send them to the finance department for review to be sent it to the customer.
  • Receive the customers' complaints and discuss them with the customers' complaints committee to take the proper corrective action.
  • Analyze the customers' consumption and help in forecasting the new quantities.
  • Follow up the collection to ensure that the customer is paying according to the payment terms.
  • Review the shipping firm invoice with the loading plan to determine the shipping cost per product and per customer.
  • Responsible for handling the customer complains file
Job Requirements
  • B.SC of Commerce - Logistics & CS Certificates
  • Experience 3 - 5 Years.
  • Other Skills: Leadership - Communication - Customer oriented
About this Company

Sphinx glass is an independent float glass manufacturer established in Egypt in 2008 by Glassworks, a platform company of Citadel Capital, the leading private equity firm in the Middle-East and Africa with other co-investors.

Sphinx Glass uses PPG Industries'... (More)

Industry: Chemicals
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