Admin And Customer Service Representative

Designy - Maadi, Cairo

155
Applicants for
1 open position
62
Seen
6
Rejected
Experience Needed:
1 to 4 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job

  • Coordinate office activities and operations to secure efficiency and compliance to company policies
  • Supervise administrative staff and divide responsibilities to ensure performance
  • Manage agendas/travel arrangements/appointments etc. for the upper management
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Requirements
  • Experience in Coordinate office activities and operations
  • Admin background
  • From 1 to 4 years of experience
  • Very good in English
About this Company

Egyptian design platform providing benchmark designs with reasonable prices, aesthetically compelling home solutions for every customers needs.

Industry: Furniture
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