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Job Description
Job Summary
We are looking for a social media moderator to be responsible for all of the user generated content on all of our social media platforms. He/She will deal with comments and messages plus communicating and interacting with social media accounts and online communities of education and educational technology.
Responsibilities
- Moderate all user-generated content in line with the moderation policy for each social media platform.
- Maintain the moderation guidelines and ensure they are up to date.
- Moderate communities located in social networking sites including Facebook, Twitter, Instagram and other similar social media platforms.
- Produce monthly reports on relevant moderation statistics, issues and outcomes.
- Monitor all industry and company information and news to anticipate potential issues.
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
Job Requirements
- Working experience in social media marketing for 1-2 years at least.
- Basic knowledge of dealing with social media platforms.
- Basic knowledge of algorithms that run social media platforms.
- Up-to-date with the latest trends and best practices in social media.
- Good command of English (Reading and Writing) is a must.
