- Experience Needed:
- 2 to 4 years
- Career Level:
- Job Type:
- Full Time
About the Job
- Enforce all End to End processes that impact vendor promise
- Build ad maintain strong queue monitoring
- Ensure service level agreements are maintained by all teams involved
- Build exception handling matrix
- Instill a sense of rigor among teams to keep the vendor promise
2 to 4 years
Not Specified at least
Required Skills & Qualifications
- Microsoft Skills is a must.
- Should have handled teams of minimum 2-4 employees.
- Experience in SCM in online or offline retail formats is a plus.
- Process oriented and analytical
- Minimum 2-4 years' of experience
- Experience must be as senior, team leader or manager in the Customer Service Feild
Expected Personal Skills
- Process Orientation
- Vendor management & communication
- Structured analysis skills
- Attention to details
- Influencing Skills
About this Company
Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great...
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