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Senior Vendor Experience Specialist

Jumia
Cairo, Egypt
Posted 6 years ago
96Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

Main Responsibilities

  • Enforce all End to End processes that impact vendor promise
  • Build ad maintain strong queue monitoring
  • Ensure service level agreements are maintained by all teams involved
  • Build exception handling matrix
  • Instill a sense of rigor among teams to keep the vendor promise

Job Requirements

Required Skills & Qualifications

  • Microsoft Skills is a must.
  • Should have handled teams of minimum 2-4 employees.
  • Experience in SCM in online or offline retail formats is a plus.
  • Process oriented and analytical
  • Minimum 2-4 years' of experience
  • Experience must be as senior, team leader or manager in the Customer Service Feild

Expected Personal Skills

  • Leadership
  • Process Orientation
  • Vendor management & communication
  • Structured analysis skills
  • Attention to details
  • Influencing Skills

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