Senior Vendor Experience Specialist
Jumia -
Cairo, EgyptPosted 6 years ago96Applicants for1 open position
- 0Viewed
- 0In Consideration
- 0Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Main Responsibilities
- Enforce all End to End processes that impact vendor promise
- Build ad maintain strong queue monitoring
- Ensure service level agreements are maintained by all teams involved
- Build exception handling matrix
- Instill a sense of rigor among teams to keep the vendor promise
Job Requirements
Required Skills & Qualifications
- Microsoft Skills is a must.
- Should have handled teams of minimum 2-4 employees.
- Experience in SCM in online or offline retail formats is a plus.
- Process oriented and analytical
- Minimum 2-4 years' of experience
- Experience must be as senior, team leader or manager in the Customer Service Feild
Expected Personal Skills
- Leadership
- Process Orientation
- Vendor management & communication
- Structured analysis skills
- Attention to details
- Influencing Skills