Job Details
Skills And Tools:
Job Description
We're running an Online Hiring Tournament on June 30th to hire Customer Success Account Managers (USD $100K/yr).
This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager. This is a 100% remote, full-time role.
You can see more details about this role here:
https://www.crossover.com/customer-success-account-manager?utm_campaign=June30Tournament
You will be our customer’s champion from start to finish - you will own the most critical aspect of our business: customer satisfaction. Your relationships with customers will begin at the close of a sale. You will then work with our internal teams to ensure that their processes are meeting the needs of the customer. Growing existing accounts and utilizing your skills in both cross-selling and upselling will be a constant activity.
We recommend that you attend the tournament instead of applying online, as our tournament process will be much faster.
Register at the green button, and you will receive the test platform link upon completing registration.
Join the optional Ask Me Anything Pre-Tournament Webinarthis Friday, June 29, 2018, 1:00PM UTC where you get to meet our Global Brand Ambassador and ask anything.
Register for more Information:
Join our community of remote professionals!
We have over 4,000 Crossover team members and are growing our network around the world. Watch this video to hear from team members in Brazil, Russia, Poland, Argentina, Turkey, Romania, Ukraine and Hungary. https://youtu.be/L_hhRUutsko
Job Requirements
Candidate Requirements:
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A proven track record in building customer relationships with both business and technical leaders
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Selling and managing technical accounts
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Project management in enterprise software projects
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Technology Delivery Experience (e.g. Professional Services or Software Licensing)
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Executive Facilitator (Working with VPs/Directors to understand needs)
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Experience carrying a quota by growing existing accounts
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Experience in customer-facing project management, technical pre-sales or other technical consulting role
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Experience with proactive cross-selling and upselling is paramount
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Excellent interpersonal and organizational skills with the ability to facilitate dialog and collaborate effectively with cross-functional teams.