Head of HR

Main responsibilities:

As Head of HR, your main responsibilities will be to manage all ~450 employees and transition HR strategy to grow and people development including all aspects of recruiting, onboarding, social relations, training, retention, growth, office management and off boarding. Your responsibilities will include, without being limited to:

Admin and compliance:

• Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding);
• Ensures admin processes are running smoothly;
• Manages compliance with all HR (safety, health, other) and labor topics for all Jumia companies.
• Manages the HR & Admin team on a daily basis and in their development.

Development:

• Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR);
• Ensures processes are running smoothly;
• Implements and leads our performance management system (objective, performance-based and transparent);
• Uses data analysis to influence strategic decisions and to address organizational challenges to talent management;
• Promotes and coordinates initiatives that support organizational change;
• Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring;

Work environment:

• Implements satisfaction/motivation barometers, measures, and acts accordingly;
• Suggests appropriate events to strengthen sense of belonging;
• Manages employee relations (social bodies, employee satisfaction, health, and security);
• Manages culture and the office in general (IT, logistics, office initiatives, values dissemination, every-day life).

Coaching and advice:

• Improves the performance of others by empowering a strong leadership and coaching culture;
• Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes ...);
• Coaches managers to support and roll out people development efforts.

Continuous improvement:

• Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes;
• Ensures HR practices are aligned with business needs and make recommendations to HR leadership when changes are appropriate;
• Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs;

We offer:

• A unique experience in an international, entrepreneurial, yet structured environment;
• An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines;
• The opportunity to be part of a team full of talented people with the best backgrounds.