Job Details
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Job Description
Main Responsibilities and Duties:
- The main purpose is to facilitate and provide a global customer service standard
- Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
- Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
- Help Customer's pay Pills.
- Accuracy in handling all assigned tasks.
- Solve Customer's technical issues.
- Mentor and support new employees.
- Own and manage the client relationship: resolving calls efficiently and effectively.
Benefits:
- Salary starts from: 3800 EGP Net + Bonus up to 1175 + Overtime "Optional"
- Transportation door to door is provided.
- Social and medical insurance.
- VPN from Vodafone (unlimited messages, unlimited calls).
- FREE Access to Gold's GYM.
Job Requirements
- Fluent English (Spoken & Written) is a must
- Rotational 2 days off.
- Proficiency in using MS Office application.
- Teamwork spirit.
- Working hours: rotational 9 hours per day included one hour break.
- Morning shifts and Night shifts with no overnight shifts.
