- Experience Needed:
- More than 2 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
- Education Level:
- Bachelor's Degree at least
About the Job
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
More than 2 years
Bachelor's Degree at least
Travel and Tourism
About this Company
Royal Ambassador Club® Online Hotels , flight , car rental reservation System , Book Online at any of our more than 745,000 hotels worldwide.
See all Careers and Jobs at Royal Ambassador
Your points never expire and you can redeem them for Hotel Nights , Free Vouchers & more.
And if you are a member of Royal...