Network and Service Management Supervisor

DHL Express Egypt - Cairo

Applicants for
1 open position
Experience Needed:
6 to 8 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Provide hardware and software support to users of desktop PC equipment.
  • Escalate issues as necessary to System Administrators.
  • Maintain the update asset inventory system.
  • Ensure the functionality and accessibility of all peripherals (such as scanners, desktop and printers) plus hand held units.
  • Monitor day to day all aspect of the system security as per DHL IS security Standards.
  • Make immediate escalation/action as necessary to prevent a breach of security or loss of information.
  • Maintain hardware and resolve problems either through personal action or by organizing resolution through a third party.
  • Responsible for all communication equipment administration and implementation (Cisco-Avaya)
Job Requirements
  • Degree/ Diploma in Computer Science or equivalent .
  • 6-8 years of experience in Network and service management and technical support.
  • Extensive knowledge of SQL-DB and System administrations.
  • Strong knowledge of MS Windows 7/10,Visio, active directory and Domain server deployments is a plus.
  • Good experience with Voice , Vlan , IP Telephone & Cisco appliances.
  • Very good command of the English Language.
About this Company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 315,000 employees, we provide solutions for an almost infinite number of logistics needs.

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