IT Support Engineer

VFS Tasheel - Cairo

Applicants for
1 open position
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Installation and configuration of Standard desktop PC, Laptops, Tablets & Mobile devices.
  • Set up and configure printers, scanners, and other peripherals
  • Install and configure software’s.
  • Configure basic Windows, AD Login for users and emails in MS Outlook
  • Coordinate with Central Team for Installation of Network Devices (Switch/Firewall)
  • Maintain inventory of all hardware and software resources
  • Maintain excellent communication with all end users and other members of the technology department
  • Coordinate with IT Vendors for procurement
  • Prepare CAPEX & PO
  • Coordinate with application PM for application login IDs/URLs
  • Coordinate with central IS Team for security policy implementation
  • To ensure all activities related to rollout are complete as per Checklist & signoff is completed
Job Requirements
  • 2-3 years’ experience in setup, configuration, troubleshooting of desktop/notebook hardware and software (Windows OS/MAC OS will be an advantage)
  • Microsoft Office 2007/2010
  • Outlook 2007/2010
  • Some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc)
  • Some knowledge of Active Directory concepts and administration
  • Fluency in written and spoken English
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
  • Ability to multi-task in a fast-paced environment
  • Ability to anticipate issues & resolve them during rollouts
  • Communicate fluently verbally and in writing and can present complex technical information to both technical and nontechnical audiences.
  • Ability to plan, schedule and monitor work activities in order to meet time and quality targets.
About this Company

The Company specializes in managing and administrating the visa Application and delivery process on behalf of various Government Diplomatic missions, Embassies and consulates. In addition , It offers a gamut of value added services to travelers.

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