Telesales Agent - Tourism

Expo Housing Services - Nasr City, Cairo

65
Applicants for
15 open positions
28
Seen
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,000 to 7,000 EGP per month, Commission Starts From 500 to 5000 EGP
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
15 open positions
About the Job

Main Duties:

  • Provide superior customer service and offer excellent advice to the customers in order to help them select the right hotel for their businesses travels.
  • Manage several on-going queries at once
  • Follow-up communications to provide additional details is sometimes necessary to make the sale.
  • Conduct cold calling to none or potential customers
  • Make outgoing calls and assist with reservations, confirmations, room need requests, and questions.
  • Greet calls warmly and perform reservation procedures.
  • Explain hotel details, rates, services, amenities, and other information about the hotel as requested.
  • Sell, process, enter, and confirm room reservations using selling techniques and strategies.
  • Maintain knowledge of our reporting system, current events and potential issues.
  • Provide potential customers with appropriate room assignments and types while up-selling when appropriate.
  • Verify payment for stay including incidental costs by obtaining credit information.
Job Requirements
  • Must have fluent English.
  • Must be a hard and smart worker.
  • Willing to start at the soonest.
  • Willing to work for fixed hours (From 3:00 PM - 12:00 AM).
  • Ability to work independently with minimal supervision.
  • 1-3 years experience in Telesales or Customer Service.
  • Flexible with no obligations.
  • Maximum age : 30 years.
  • Must be fluent in verbal and written English.
  • Excellent written and oral communication skills required.
  • Excellent listening and comprehension skills required.
  • Positive interpersonal skills required.
About this Company

EHS provides housing services for over 120 destinations worldwide. As one of the housing services experts, EHS aims to process over 120,000 hotel bookings per annum.

Due to our established relationship with rooms’ suppliers, we are able to offer unmatched room... (More)

See all Careers and Jobs at Expo Housing Services