- Experience Needed:
- More than 5 years
| - Career Level:
- Manager
| - Job Type:
- Full Time
|
- Salary:
-
Confidential, Commission
| - Vacancies:
- 1
open
position
|
About the Job
Responsibilities:
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly work-flow according to priorities
job requirements
More than 5 years
Not Specified at least
Education Real Estate/Property Management
About this Company
As a result of expansion in various sectors such as Investment, Real estate, Education, Publishing, shipping, Tourism and IT solutions a group of companies had been established and gathered under Nozha Group umbrella, therefore Nozha Group unleashing the success of some of...
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