Customer Service Officer
FRIDAL -
6th of October, GizaPosted 6 years ago98Applicants for1 open position
- 72Viewed
- 13In Consideration
- 51Not Selected
Job Details
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Job Description
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Set up new customer accounts
- Process orders, forms, applications and requests
- Direct requests and unresolved issues to the designated resource.
Job Requirements
- Fluent in English.
- Excellent in using MS Office & Outlook.
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
