Customer Service Officer

FRIDAL - 6th Of October, Giza

98
Applicants for
1 open position
72
Seen
5
Shortlisted
51
Rejected
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Set up new customer accounts
  • Process orders, forms, applications and requests
  • Direct requests and unresolved issues to the designated resource.
Job Requirements
  • Fluent in English.
  • Excellent in using MS Office & Outlook.
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
About this Company

Fridal is a privately owned Egyptian company established in 1957 with its headquarters
located in 6th of October city.
With five processing plants, over 850 employees and 5000 Feddans of privately owned land
cultivated all over Egypt, Fridal is specialized in... (More)

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