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Direct Sales Agent

Premier Services and Recruitment Overseas
Abu Dhabi, United Arab Emirates
Posted 6 years ago
409Applicants for30 open positions
  • 152Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • The role holder is responsible for providing assistance in selling various FGB personal banking products and ensuring optimal level of customer services through face-to-face sales calls and on the telephone.

Core Responsibilities

  • Customer Acquisition
  • Identify and understand the needs of the customer.
  • Manages selling of various products in professional manner.
  • Ensures accuracy of all bank forms and documents executed by the customer.
  • Ensures optimal utilization of all sales tools and resources.
  • Documents and maintains all records of sales activities and provide updates as per requirement.
  • Administers all sales process and maintain records for same.
  • Ensures assigned customer acquisition targets and budgets are met.
  • Manages various documents for all sales sources efficiently.
  • Participates in all departmental meetings and product training.
  • Customer Service Administers and ensures compliance to all sale objectives.
  • Monitors all customer queries and ensure timely response to all issues.
  • Coordinates with customers to provide various products and facilities and provides information on
    all required supporting documentation.
  • Ensures timely processing of all initiated customer transactions.
  • Maintains and updates knowledge on all FAB products and services.
  • Maintains knowledge on all competitor products and services and analyses all advantages and
    disadvantages for various products.
  • Internal Collaboration
  • Adheres to service level targets and coordinates with other departments to meet client service
    expectations.
  • Engages with key stakeholders including Operations, Technology, Branches, Legal…etc. to
    deliver timely and effective level of client experience to FGB customers.
  • Self-Management Responsibilities
  • Defines performance goals at the start of the year in discussion with the reporting manager and
    ensures that the goals are achieved during the course of the year.
  • Identifies the training and development requirements for self and agrees on them with the
    reporting manager to ensure that the required trainings are arranged and attended.
  • Strives to achieve the highest levels of proficiency on all the competencies and skills required to
    perform the role.
  • Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.

Job Requirements

  • Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred.
  • Minimum of 1 year of experience in a sales role.

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