Customer Service Agent

beIN Media Group - Maadi, Cairo

Applicants for
40 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
40 open positions
Males Preferred
About the Job

Job Description:

  • Agents Handling GCC Calls they should speak Very Good English
  • Agents Handling English Calls they should speak Native English
  • Agents Handling Twitter, Live Chat and contact Forms: Agents have to be perfect in writing Arabic ,English
Job Requirements

Job Requirements:

  • Excellent telephone communication and customers service skills
  • Excellent interpersonal and communications skills
  • Very good Knowledge of Ms. Office
  • Excellent written and spoken English, Arabic
  • Knowledge of customers services support.
  • Knowledge of Contact center enterprise software, deployments and operations.
  • Fresh graduates are encouraged to apply.
  • 0 to 1 year experience in call center.
  • Males are preferred to cover night shifts.
  • Excellent English speaker.
  • Excellent interpersonal and communications skills.

Compensation and benefits:

  • Very competitive and attractive package.
  • International reliable medical insurance.

Work Conditions:

  • Work location: in Maadi's Technology Park.
  • Work hour: 9 rotational hours including an hour break.
  • Shifts: 24/7.
About this Company

We are a global sports & entertainment media group. We operate 60 channels across 5 continents within 34 countries and in 6 different languages, serving more than 50 million subscribers.

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