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ERP AX Support Agent

Mar Group Egypt
Nozha, Cairo
Posted 6 years ago
20Applicants for2 open positions
  • 10Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Re-Implement AX software
  • Upload new Master Data and Transactions
  • Collect new requirements, analyze businesses and execute process workshops.
  • Train end users in specific modules of ERP application.
  • Collect requirements, analyze businesses and execute process workshops
  • Full support in Finance, Supply chain and Production Modules
  • Solve Frequently Troubleshooting
  • Responsible For Answering Requests From Company users related to Dynamics AX For All Departments Including Stores.
  • Provide a solutions for company requests.
  • Installing and configuring computer systems;
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Monitoring and maintaining computer systems and networks, Oversee daily performance of computer systems.
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults, finding solutions to problems and fixing a major fault on the operating system and replacing parts as required.
  • Providing support, including procedural, documentation;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Running network applications to support systems and users;
  • Supporting new applications;
  • Setting up new users;
  • Prioritizing and managing several open cases at one time;
  • Testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Read technical manuals, conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Refer major hardware problems or defective products to vendors or technicians for service.
  • Technical support officer for Head Office and stores as assigned
  • I participated in the implementation of Dynamics AX for our new acquired company which is Mattex Yarns.

Job Requirements

  • MS Dynamics AX Development
  • Axapta X++ Editor / Debugger
  • IntelliMorph, MorphX Development Suite (IDE), .net business connector
  • Dynamics AX Modules Purchase, Sales, Finance and Inventory

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JobsInstallation/Maintenance/RepairERP AX Support Agent