Travel Counselor

Travijoy Holidays - 6th Of October, Giza

Applicants for
2 open positions
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Arabic, English
2 open positions
About the Job

Job Responsibilities:

  • Arrange travel for business and vacation customers through calls
  • Interact with clients over Phone, Email, social media and Life chat.
  • Handle inbound and outbound holidays packages for group and individual.
  • Dealing with all hotels booking systems.
  • Responsible for reservations and ticketing, Re-validation, Reissue and Refund through Amadeus System
  • Following Queue
  • Issuing travel insurance
  • Closing sales and follow up with clients.
  • Provide superior customer service and help the customer to select the right hotel over different travel destinations.
  • Handling bookings, invoicing and issuing of vouchers.
  • Drawing up complicated & tailored travel itineraries and ensuring that all the needs of the customers are met.
  • Making arrangements for Ticket, transportation, accommodation, tours, and activities outbound travel.
  • Completion of transactions to be accurate and with no negative financial impact to client or Travijoy. This includes but is not limited to: Agency Debit Memos- (ADM), Net money Remit Errors and Ticketing errors or BSP errors
  • Meet sales targets.
Job Requirements

Job Requirements:

  • Preferred live in Giza or 6th October City
  • Amadeus Knowledge is the must
  • Proven Min 2-4 years experience in travel industry in a similar position.
  • Maximum age is 28 years old.
  • Knowledge of key holiday destinations
  • independency and ability to handle problems into voice
  • Should have experience into Visa's
  • Excellent communications & customer service skills which provide solutions and meet clients concerns.
  • Foreign language skills
  • Ability to work under pressure & Multi-Tasking.
About this Company

TRAVIJOY HOLIDAYS ‘s Operation Team was set up more than five years ago in Egypt, and ever since it has maintained
outgoing tourist services as its core business, having served more than a million tourists from middle East countries to

travel to Europe and... (More)

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