Customer Service Representative - UK Account

Fusion Global Services - 6th Of October, Giza

270
Applicants for
100 open positions
267
Seen
13
Shortlisted
8
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,800 to 5,000 EGP per month
Languages:
English
Vacancies:
100 open positions
About the Job

Main Responsibilities and Duties:

  • The main purpose is to facilitate and provide a global customer service standard
  • Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
  • Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
  • Help Customer's pay Pills.
  • Accuracy in handling all assigned tasks.
  • Solve Customer's technical issues.
  • Mentor and support new employees.
  • Own and manage the client relationship: resolving calls efficiently and effectively.

Benefits:

  • Salary starts from: 3800 EGP Net + Bonus up to 1175 + Overtime "Optional"
  • Transportation door to door is provided.
  • Social and medical insurance.
  • VPN from Vodafone (unlimited messages, unlimited calls).
  • FREE Access to Gold's GYM.
Job Requirements
  • Fluent English (Spoken & Written) is a must
  • Rotational 2 days off.
  • Proficiency in using MS Office application.
  • Teamwork spirit.
  • Working hours: rotational 9 hours per day included one hour break.
  • Morning shifts and Night shifts with no overnight shifts.
About this Company

Fusion Global Services Ltd. is a multinational startup company located in United Kingdom specializing in Business Processing Outsourcing services to serve SMEs with a whole suite of BPO requirements. FGS provides ‘bespoke’ and ‘low cost’ business solutions. Our talents allow... (More)

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