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Call Center Agent

citybookers
Maadi, Cairo
Posted 6 years ago
102Applicants for20 open positions
  • 94Viewed
  • 44In Consideration
  • 50Not Selected
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Job Details

Experience Needed:
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Job Description

Main Duties:

  • Managing incoming calls and customer service inquiries.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Make sure that all customers issues are handled .
  • Provide accurate, valid and complete information by using the right methods/tools.

Job Requirements

  • Fluency in English is a must.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

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