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Customer Relationship Management Specialist

Le Garage Gallery
New Cairo, Cairo
Posted 6 years ago
61Applicants for1 open position
  • 54Viewed
  • 29In Consideration
  • 19Not Selected
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Job Details

Experience Needed:
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Job Description

Main Duties:

  • Manage the communications between the clients and the company.
  • Understand and collect the clients interests, demographics and information.
  • Handle clients complaints, take the ownership and solve it with other departments.
  • Give the clients the required support to facilitate their use of our website.
  • Build good relationship with clients and facilitate their transactions with the company.
  • Promote and sell our products to the interested clients.
  • Follow up with clients to get their feedback after receiving their purchases.
  • Help in surveys to get their feedback on a specific issue required by management.

Job Requirements

Job Requirements

  • 1 Year in a relative position.
  • Customer oriented person.
  • Good English language (Speaking-Writing-Reading).
  • Team worker.
  • Can handle multiple tasks in same time.
  • Good experience in use of social media, internet, and computer.
  • Problem solver.
  • Hard-worker.
  • Capability to work under pressure.

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