Reservations Specialist

Conference Organizing Bureau - Mohandessin, Giza

Applicants for
1 open position
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
3,000 to 5,000 EGP per month
Arabic, English
1 open position
About the Job
  • Prepare proposals for the event, follow negotiations with different hotels & providing necessary documentations
  • Arrange hotel accommodations for the company events and potential clients
  • Correspond with hotels as necessary to follow up on pending reservations or research availability
  • Receive information from hotels and input all data.
  • Handle hotels new requirements, pending requests, adjustments, and cancellations.
  • Ability to provide alternative hotel options in the case of non-availability situations & make bookings
  • Maintain up to date knowledge of event management methodologies, the changes in the meetings business as well as innovative venue solutions - Effectively plan and manage all venue-related issues including rooms, food & beverage, menus, contract negotiations, site visits, and onsite management
  • Manage and support multiple clients requirements and demands regarding hospitality, travel and hotel reservations
  • Arrange air transportation (or any other transportation means required) for clients & international invited guests, provide customer service and address any travel problems - Handle all ticketing requests, provide alternative in case of sold out situations, ensure lowest airfare by comparing contracted and published commercial rates
  • Verify accuracy of travel arrangements
  • Maintain various databases of suppliers and vendors including internet bookings, ground transportation
  • Develop travel policies and negotiate with vendors
  • Attentive to customers reviews and feedback regarding accommodation, traveling, transportation & onsite hotel arrangements for a better operation in future
Job Requirements
  • Experience at least 3 years in the field of travel & hospitality
  • Possess good communication & customer service skills
  • Able to work under pressure prioritize workload while handling multiple tasks Adaptable and able to operate unsupervised
  • Have sufficient industry knowledge; be able to conduct the research required of an event including travel, accommodation, catering and entertainment
  • Proficient in Microsoft office products
  • Fluent English and Arabic written and spoken
  • Excellent organization, planning and multi-tasking skills Punctual, self-motivated, team player and dedicated to the job
  • Ability to make quick decisions in critical situations & has the art of crisis management
About this Company

COB is a leading specialist in conferences, exhibitions, events, incentives and destination management. With more than 25 years of professional experience in event management, COB offers end-to-end solutions, products and services for the successful management and delivery of... (More)

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