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Job Description
- Prepare proposals for the event, follow negotiations with different hotels & providing necessary documentations
- Arrange hotel accommodations for the company events and potential clients
- Correspond with hotels as necessary to follow up on pending reservations or research availability
- Receive information from hotels and input all data.
- Handle hotels new requirements, pending requests, adjustments, and cancellations.
- Ability to provide alternative hotel options in the case of non-availability situations & make bookings
- Maintain up to date knowledge of event management methodologies, the changes in the meetings business as well as innovative venue solutions - Effectively plan and manage all venue-related issues including rooms, food & beverage, menus, contract negotiations, site visits, and onsite management
- Manage and support multiple clients requirements and demands regarding hospitality, travel and hotel reservations
- Arrange air transportation (or any other transportation means required) for clients & international invited guests, provide customer service and address any travel problems - Handle all ticketing requests, provide alternative in case of sold out situations, ensure lowest airfare by comparing contracted and published commercial rates
- Verify accuracy of travel arrangements
- Maintain various databases of suppliers and vendors including internet bookings, ground transportation
- Develop travel policies and negotiate with vendors
- Attentive to customers reviews and feedback regarding accommodation, traveling, transportation & onsite hotel arrangements for a better operation in future
Job Requirements
- Experience at least 3 years in the field of travel & hospitality
- Possess good communication & customer service skills
- Able to work under pressure prioritize workload while handling multiple tasks Adaptable and able to operate unsupervised
- Have sufficient industry knowledge; be able to conduct the research required of an event including travel, accommodation, catering and entertainment
- Proficient in Microsoft office products
- Fluent English and Arabic written and spoken
- Excellent organization, planning and multi-tasking skills Punctual, self-motivated, team player and dedicated to the job
- Ability to make quick decisions in critical situations & has the art of crisis management
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