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Job Description
- Create, monitor and update human resources information systems, including hiring systems.
- Create and update user documentation and guidelines.
- Develop and monitor dashboards, metrics and automated data feeds and reporting.
- Update and alter job postings, account logins, permissions, ongoing reports and security measures.
- Development, building, testing, and implementation of human resources databases and tools, as well as evaluating the security of human resources information.
- In charge of cleaning and standardizing employee data, troubleshooting and analyzing technical issues, creating and maintaining scheduled employee data reports, and advising management on new technological developments.
Job Requirements
- Bachelor’s degree in a human resources- business Administration -or information technology-related field
- 1-2 Years of work Experience preferably in the contact center industry.
- 1 year of experience in database administration
- Excellent knowledge of MS Excel is a must.
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