Senior Customer Care Specialist

Beta Egypt - Heliopolis, Cairo

116
Applicants for
1 open position
18
Seen
Experience Needed:
More than 6 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

Job Requirements
  • Bachelor's degree.
  • Experience in real estate preferred.
  • Excellent Microsoft office, presentation skills .
About this Company

BETA EGYPT was founded in 1993. BETA EGYPT has been developing distinctive projects around Cairo, Egypt including 6th of October City and Obour City. The result of our endeavors has led to a very respectable reputation amongst our clients and competitors

See all Careers and Jobs at Beta Egypt