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Customer Service Advisor - UK Account

Atheel CC
6th of October, Giza
Posted 6 years ago
301Applicants for25 open positions
  • 218Viewed
  • 50In Consideration
  • 14Not Selected
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Job Details

Experience Needed:
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Job Description

Are you a fresh graduate, who aspires to join a multinational organization? Looking for a job where you can build a strong profile and establish a promising career path? Are you after belonging to an environment where you can learn, develop and explore your potential every single day?

Responsibilities:

  • Resolve Customer’s Inquiries deftly and effectively; within a timely manner.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Values Customer experience.
  • Provide appropriate solutions and alternatives, while handling customer complaints, follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents.

Job Requirements

Job Requirements

  • English Fluency.
  • Graduates & Undergraduates are welcomed to apply.
  • Excellent Interpersonal Skills.
  • Discipline, Compliance with policies & procedures, and adherence to schedules.
  • Ability to learn, seek knowledge.
  • Flexibility

Benefits:

  • 100% Eligibility for Online and Classroom Trainings through a dedicated Training Academy
  • Talent Development Programs
  • Engaging & Dynamic Workplace
  • Ability for conversion to a Vodafone insourced employee based on performance
  • Eligibility to apply for internal vacancies across Vodafone Egypt different departments
  • Transportation ( Door to door for girls after 10:00 PM)
  • Free VPN Phone Rate Plan
  • Daily Meal Allowance
  • Social + Medical Insurance
  • In-house Gold's Gym Access

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