Job Details
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Job Description
Are you a fresh graduate, who aspires to join a multinational organization? Looking for a job where you can build a strong profile and establish a promising career path? Are you after belonging to an environment where you can learn, develop and explore your potential every single day?
Responsibilities:
- Resolve Customer’s Inquiries deftly and effectively; within a timely manner.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Values Customer experience.
- Provide appropriate solutions and alternatives, while handling customer complaints, follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents.
Job Requirements
Job Requirements
- English Fluency.
- Graduates & Undergraduates are welcomed to apply.
- Excellent Interpersonal Skills.
- Discipline, Compliance with policies & procedures, and adherence to schedules.
- Ability to learn, seek knowledge.
- Flexibility
Benefits:
- 100% Eligibility for Online and Classroom Trainings through a dedicated Training Academy
- Talent Development Programs
- Engaging & Dynamic Workplace
- Ability for conversion to a Vodafone insourced employee based on performance
- Eligibility to apply for internal vacancies across Vodafone Egypt different departments
- Transportation ( Door to door for girls after 10:00 PM)
- Free VPN Phone Rate Plan
- Daily Meal Allowance
- Social + Medical Insurance
- In-house Gold's Gym Access