Customer Service Advisor - UK Account

Atheel CC - 6th Of October, Giza

301
Applicants for
25 open positions
218
Seen
15
Shortlisted
14
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,800 to 5,000 EGP per month
Languages:
English
Vacancies:
25 open positions
About the Job

Are you a fresh graduate, who aspires to join a multinational organization? Looking for a job where you can build a strong profile and establish a promising career path? Are you after belonging to an environment where you can learn, develop and explore your potential every single day?

Responsibilities:

  • Resolve Customer’s Inquiries deftly and effectively; within a timely manner.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Values Customer experience.
  • Provide appropriate solutions and alternatives, while handling customer complaints, follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents.
Job Requirements

Job Requirements

  • English Fluency.
  • Graduates & Undergraduates are welcomed to apply.
  • Excellent Interpersonal Skills.
  • Discipline, Compliance with policies & procedures, and adherence to schedules.
  • Ability to learn, seek knowledge.
  • Flexibility

Benefits:

  • 100% Eligibility for Online and Classroom Trainings through a dedicated Training Academy
  • Talent Development Programs
  • Engaging & Dynamic Workplace
  • Ability for conversion to a Vodafone insourced employee based on performance
  • Eligibility to apply for internal vacancies across Vodafone Egypt different departments
  • Transportation ( Door to door for girls after 10:00 PM)
  • Free VPN Phone Rate Plan
  • Daily Meal Allowance
  • Social + Medical Insurance
  • In-house Gold's Gym Access
About this Company

Running Since 2016 ATHEEL CC has been established on 2016. We have been aiming to help hundreds of businesses succeed with their contact center projects. Our Professionalism: ATHEEL CC only employs competent agents to assure quality and best output for each project.Our Team... (More)

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