Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- As a billable consultant, you will work both independently and in partnership with consultants from other regions. You will be engaged in performing or assisting in following activities:
- Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario)
- Ownership or support on creation of projects consulting blueprints and boilerplates
- Liaise directly with customer to obtain all relevant technical information for successful design, order validation & project delivery
- Support on site or remote migration for complex solutions/environments, as required
- Position and/or deliver billable consulting work to a partner or end-customer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant end-customer contract.
- Acting as pre-sales consultant for some of the organic growth activities as needed.
- Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved.
- Stay abreast of technical, issues, options and advancements within the internetworking industry relevant to the Orange services portfolio.
- Be recognized as an authority on Orange products and services both internally and externally.
- Maintain and develop technical specialization and certifications to accommodate growth in Orange services, as well as personal requirements.
- Contribute to knowledge management through documentation of completed assignments in the form of case studies, author white papers or presentations on technical solutions and services offered by Orange.
- Participates in projects as part of a project organization respecting cost, quality and time constraints
- Provide consulting assessments for new and existing customers if needed.
- Ownership of the technical solution from concept to subsequent implementation.
- Present technical solutions to partners and their end-customers, both formally and informally, as required.
- Any other duties as required by Manager
Job Requirements
Candidate Profile:
Skills / Qualifications:
- BSc in Telecommunication or equivalent
- 7+ years Work experience with minimum work experience of 1-3+ years in a Consulting role (or equivalent)
- Knowledge of networking in LAN, WAN Technologies (General routing/switching, policy based routing, spanning-tree, VLANs and VLAN trunking ,WCCP , WAN optimization experience is a big plus) in addition to understanding of packet flow and TCP session establishment
- Cisco network certification (CCNA, CCNP or looking to future certification)
- Riverbed certification is a big plus ( RCSA , RCSP )
- InfoVista certification is a big plus ( ICOS )
- Application and application protocol experience (CIFS, MAPI, NFS, HTTP, TLS/SSL, etc.) is a plus
- Storage and storage protocol experience, especially iSCSI and FCIP are a big plus
- Virtualization experience with VMware systems and software a plus
- Experience reading and understanding packet captures with tools like Sniffer and Wireshark
- Experience with any of the following is a plus: QoS, Netflow,Firewalls, RAID
- Strong communication skills with customers, as well as internal company groups.
- Keep customers/partners regularly informed of problem investigation, and resolution throughout support case lifecycle.
- Technical problem-solving ability with demonstrated ability to learn quickly
- Able and willing to travel
- Excellent business writing and presentation skills in English
- Strong sense of self-discipline and the ability to get things done under little supervision
- Fluent in both spoken and written English, other language is a plus
- Excellent communication and interpersonal skills
- Excellent customer facing skills with track record of effective experience
- Excellent team player
- Reasonable business & commercial acumen
- Excellent organizational and planning skills
- Detail oriented
- Time management skills