APM Integration Solution Consultant

Orange Business Services - Nasr City, Cairo

Applicants for
2 open positions
Experience Needed:
More than 7 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2 open positions
About the Job
  • As a billable consultant, you will work both independently and in partnership with consultants from other regions. You will be engaged in performing or assisting in following activities:
  • Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario)
  • Ownership or support on creation of projects consulting blueprints and boilerplates
  • Liaise directly with customer to obtain all relevant technical information for successful design, order validation & project delivery
  • Support on site or remote migration for complex solutions/environments, as required
  • Position and/or deliver billable consulting work to a partner or end-customer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant end-customer contract.
  • Acting as pre-sales consultant for some of the organic growth activities as needed.
  • Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved.
  • Stay abreast of technical, issues, options and advancements within the internetworking industry relevant to the Orange services portfolio.
  • Be recognized as an authority on Orange products and services both internally and externally.
  • Maintain and develop technical specialization and certifications to accommodate growth in Orange services, as well as personal requirements.
  • Contribute to knowledge management through documentation of completed assignments in the form of case studies, author white papers or presentations on technical solutions and services offered by Orange.
  • Participates in projects as part of a project organization respecting cost, quality and time constraints
  • Provide consulting assessments for new and existing customers if needed.
  • Ownership of the technical solution from concept to subsequent implementation.
  • Present technical solutions to partners and their end-customers, both formally and informally, as required.
  • Any other duties as required by Manager
Job Requirements

Candidate Profile:

Skills / Qualifications:

  • BSc in Telecommunication or equivalent
  • 7+ years Work experience with minimum work experience of 1-3+ years in a Consulting role (or equivalent)
  • Knowledge of networking in LAN, WAN Technologies (General routing/switching, policy based routing, spanning-tree, VLANs and VLAN trunking ,WCCP , WAN optimization experience is a big plus) in addition to understanding of packet flow and TCP session establishment
  • Cisco network certification (CCNA, CCNP or looking to future certification)
  • Riverbed certification is a big plus ( RCSA , RCSP )
  • InfoVista certification is a big plus ( ICOS )
  • Application and application protocol experience (CIFS, MAPI, NFS, HTTP, TLS/SSL, etc.) is a plus
  • Storage and storage protocol experience, especially iSCSI and FCIP are a big plus
  • Virtualization experience with VMware systems and software a plus
  • Experience reading and understanding packet captures with tools like Sniffer and Wireshark
  • Experience with any of the following is a plus: QoS, Netflow,Firewalls, RAID
  • Strong communication skills with customers, as well as internal company groups.
  • Keep customers/partners regularly informed of problem investigation, and resolution throughout support case lifecycle.
  • Technical problem-solving ability with demonstrated ability to learn quickly
  • Able and willing to travel
  • Excellent business writing and presentation skills in English
  • Strong sense of self-discipline and the ability to get things done under little supervision
  • Fluent in both spoken and written English, other language is a plus
  • Excellent communication and interpersonal skills
  • Excellent customer facing skills with track record of effective experience
  • Excellent team player
  • Reasonable business & commercial acumen
  • Excellent organizational and planning skills
  • Detail oriented
  • Time management skills
About this Company

We are making business life easier, every day and all around the world As a global IT and communications services provider, Orange Business Services helps companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their... (More)

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