Operations Executive - Offline
Nirvana -
Nasr City, CairoPosted 6 years ago56Applicants for3 open positions
- 37Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system
- Creates and maintains reservations records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications
- To always update and keep up with the new properties
- Answer inquiries by clarifying desired information; researching, locating, and providing information
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests
- Assist customers with the planning and bookings aspect of their queries
Job Requirements
- Minimum 3 years of experience reservation field, administrative work, and data encoding in the system
- Excellent communication and written skills in English language
- Multi-tasking and time management skills
- Excellent computer skills (MS Office in particular)
- Excellent Problem-solving skills
- Excellent Negotiating skills
- Knowledgeable with hotels and other hospitality industries details
- Expertise in countries and cities information around the world
- Knowledge in marketing strategies
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