Traffic Agent
Cairo, EgyptPosted 11 years ago65Applicants for15 open positions
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Job Details
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Job Description
Check-in duties:
Gate duties:
Customer Services Duties:
- Ensures adequate passenger services.
- Must be aware of company traffic procedures
- Responsible for the counter preparation and ensures the availability of the following:-
- Check-in signs per destination and class.
- Adequate quantity of types of baggage tags.
- Name labels and stickers.
- Boarding cards (different types).
- Immigration departure cards
Gate duties:
- Announces the flight arrival, departure, boarding and delays according to the procedures,
- Assists in handling passengers that require special services whenever necessary.
- Opens the gate at the specified time and ensures that the security officers are available.
- Checks the boarding cards and tickets for the passengers after the security check within the gate and collects bulky hand baggage against the limited release tag.
- Announces within the gate for boarding the flight and board passengers according to the standard Gate procedure
Customer Services Duties:
- Initial announcement to inform passengers new schedule time and delay reason
- Passengers should always be attended during delay time.
- Meals and refreshments served according to delay time.
- Ensures airport notice board display revised time of departure.
- Determines customers requiring special attention as medical cases, unaccompanied minors in admissible and deportees elderly customers and pregnant ladies…etc.).
- Other duties as assigned.
Job Requirements
Qualifications:
Benefits:
- Bachelor degree.
- Fresh Grade.
- Good spoken and written (Arabic and English).
- Good presentations and communications skills.
- Good Computer skills.
Benefits:
- Attractive salary will be determined based upon interview and years of experience plus allowances, Medical & Social insurance.
- Growing position in a fast dynamic career.