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Job Description
Be responsible for all ICT operational activities and take responsibility for the effective management
- Ensure that all ICT operating systems and applications are secure and fit for purpose.
- Drive ICT medium and long-term strategy and develop appropriate ICT policies for Council approval.
- Prepare ICT department’s annual business plan, annual budget and monitor and control expenditure.
- Advise on appropriate technology and infrastructure to support the Council in achieving its strategic and business objectives.
- Manage and maintain all ICT systems, service contracts and applications to tender. Develop knowledge management systems to support the Council in delivering its statutory obligations.
- Ensure that all ICT spend meets public procurement standards.
- Manage individual, team and department performance and implement the Council’s performance management and development system.
- Continually Update and Administer anti-virus, firewall and VPN infrastructure to ensure that all systems are secure and comply with Data Protection requirements.
- Create and manage user accounts on Active Directory and Exchange.
- Collect, document and present processes, project and product metrics such as utilization, lead times, bug detection and quality statistics.
- Deal with routine queries and complaints.
Job Requirements
- Excellent management, organizational, analytical and problem-solving skills, with high attention to detail.
- Possess exceptional communication skills, with the ability to build positive relationships with a variety of stakeholders in a multidisciplinary environment.
- 6 years’ Experience in the same position.
- The candidate must be a self-starter, able to work off own initiative, handle multiple priorities within tight time frames and contribute to high-quality services.
- Be flexible, adaptable and comfortable with change. They must be keen to develop their skills and contribute to the work of the organization in other areas when required.
