Patient Support Consultant

Nubis Apps - Nasr City, Cairo

44
Applicants for
15 open positions
44
Seen
20
Rejected
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Part Time
Salary:
2,000 to 3,000 EGP per month, Bonuses upon KPIs achievement
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
15 open positions
About the Job

Candidate will act as a Patient Support Consultant through a phone conversation with patients.

  • Pre-test patient support.
    • Whereas a General Practitioner / Internal Medicine doctor will communicate with the patients to discuss, explain and identify the most suitable laboratory tests.
    • The Laboratory Support team will then log the agreed upon tests on the CRM so that the lab front desk can proceed with it.
  • Post-test patient support
    • Whereas a General Practitioner / Internal Medicine doctor will communicate with the patients to explain the lab results and recommend following consultation with a doctor and further tests.
    • The Laboratory Support team will have access to the results through the CRM and then log the agreed upon recommendations that was explained to the patient.

Working Conditions:

  • Flexible and ability to work in Rotational Shifts (including night shift till 12:00 am)
  • Can commit himself/herself to 4 hours shift or 8 hours shift.
Job Requirements
  • B.Sc. in Medicine / Medical Analysis or equivalent is required.
  • General Practitioners / Internal Medicine Doctor.
  • Good English speaking.
  • 2-3 years of experience.
  • Thorough knowledge of MS Office applications.
  • Strong organizing and planning skills to work independently with efficiency and accuracy.
  • Show interest in customer care service.
  • Requires tact and discretion in dealing with and handling confidential information.
  • Decisive, good decision-making skills, able to escalate response to situations when relevant
  • Physically fit to carry out duties
  • Legally permitted to work in the country of operations.
About this Company

We are fast growing software company providing innovative solutions to healthcare sector. Our first product is clinic management system.

For Doctors we provide the tools and information that enable them to spend more quality time with their patients, and less... (More)

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