- Experience Needed:
- 1 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
2,000 to 3,000 EGP per month
About the Job
- Handling customers inquiries .
- Answering incoming calls, Chats, Web forms…….etc.
- Offering customers products and services.
- Performing administrative functions, Updating client accounts.
- Provide soft training for customers
- Evaluates system potential by testing the compatibility of new programs with existing programs.
- Provide outstanding phone, email, web chat-based technical and account services support to our customers.
- Processing customer correspondence, Handle escalated calls or escalated customer issues.
- Achieve Key Performance Indicator targets to meet business goals and objectives.
- Ensure service level agreements are met and maintained.
- Work as part of a team to ensure offering world-class Customer Service at all times.
- Meeting service level in handling all transactions measured through productivity reports.
1 to 2 years
Not Specified at least
Computer Software Information Technology Services
About this Company
360Code is a promising and emerging company in the software, Programming services providers and Web design and Web development industry that includes a team of professional and expert web developers and graphic designers
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