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Corporate Account Manager

Yumamia Inc.
Maadi, Cairo
Posted 6 years ago
90Applicants for1 open position
  • 43Viewed
  • 9In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Be the primary point of contact and build long-term relationships with customers

  • Help customers through email, phone, online presentations, screen-share and in person meetings

  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Forecast and track key account metrics

  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

  • Monitor and analyze customer’s usage of our product

  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

  • Liaise between the customer and internal teams

Job Requirements

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

  • Experience in delivering client-focused solutions based on customer needs

  • Proven ability to manage multiple projects at a time while paying strict attention to detail

  • Excellent listening, negotiation and presentation skills

  • Excellent verbal and written communications skills

  • Bachelor’s Degree in appropriate field of study or equivalent work experience

  • Self-motivated and able to thrive in a results-driven environment

  • Natural relationship builder with integrity, reliability and maturity

  • Ability to prioritize among competing tasks

  • Critical thinking and problem solving skills

  • Excellent time and project management skills. You’re always looking to improve inefficient processes

  • Keen attention to detail and adherence to deadlines

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