HR Generalist

Qwerty Global Solutions - Cairo, Egypt

322
Applicants for
1 open position
246
Seen
7
Shortlisted
123
Rejected
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
8,000 to 10,000 EGP per month
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
1 open position
About the Job
  • Prepare and update employment records related to hiring, transferring, promoting, and terminating
  • Administrate duties, including upkeep of employee records (attendance, EEO data etc.)
  • Explain human resources policies, procedures, laws, and standards to new and existing employees
  • Ensure new hire paperwork is completed and processed
  • Inform job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
  • Address any employment relations issues, such as work complaints and harassment allegations
  • Process all personnel action forms and ensuring proper approval
  • Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
  • Administer health and life insurance programs
  • Inform employees about additional benefits they’re eligible for (e.g extra vacation days)
  • Update employee records with new hire information and/or changes in employment status
  • Maintain organizational charts and detailed job descriptions along with salary records.
  • Forecast hiring needs and ensure recruitment process runs smoothly.
  • Develop and implement HR policies throughout the organization.
  • Assist with processing employee grievances
  • Update employee records with new hire information and/or changes in employment status
  • Maintain organizational charts and detailed job descriptions along with salary records.
  • Forecast hiring needs and ensure recruitment process runs smoothly.
  • Develop and implement HR policies throughout the organization.
  • Assisting with processing employee grievances.
  • Inform employees about additional benefits they’re eligible for (e.g extra vacation days)
Job Requirements
  • 2-3 years of HR or other relevant experience
  • Bachelor Degree or equivalent experience.
  • Proven work experience as an HR Specialist in a Call Center.
  • Commitment to staying current on understanding of labor laws and disciplinary procedures.
  • Familiarity with full cycle recruiting
  • Excellent verbal and written communication skills
  • Good problem-solving abilities
  • Team management skills
  • Strong working knowledge of HR functions and procedures (e.g. pay and benefits, recruitment, training, and development).
  • Proficient in Microsoft Office
  • Exceptional organizational and time-management skills.
  • Ability to work independently, under pressure with frequent deadlines
  • Ability to handle confidential information, professionally and appropriately.
About this Company

QGS is a provider of customer contact and multi-business solutions, providing a call center and business process outsourcing services in North America and North Africa. With the most passionate employees who have a vision of being one the biggest companies in telemarketing,... (More)

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