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Job Description
- The Sales Manager is responsible for executing the Sales strategy.
- Increasing sales.
- Supervising Sales agents.
- Achieving Team target.
- communicate with the head of Support to solve canceled deals and Declines.
- Hiring agents for department needs.
- Making attendance of his dept members.
- Preparing Performance reports (Talk Time, Targets, Production, other reports to be demanded).
- Developing Team members and training potential person to be promoted and delegated higher responsibilities and tasks.
- Preparing Training Materials (Calls, emails, written materials).
- Training of newly hired personnel.
- Preparing interview materials & testing materials for newcomers.
- Evaluating Team Members on a quarterly basis.
- Setting KPIs for Team members.
- Handle raises and promotion and swapping of dept members.
- Developing potential closers.
- Ensure agents following quality guidelines.
- Applying Company Rules & regulations and work in parallel with the company mission & vision.
Job Requirements
- Fluency in the English language.
- At least 2 years experience in Telesales.
- No obligations to do the full working hours from 4 PM to 1 AM.
- Maximum age: 30 years
