Customer Service Representative

Imtenan Health Shop - Obour City, Cairo

103
Applicants for
1 open position
4
Seen
1
Shortlisted
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
2,750 to 3,250 EGP per month
Vacancies:
1 open position
Gender:
Males Only
About the Job
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to up-sell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.
Job Requirements
  • Gender: Male.
  • Age: not more than 28 years
  • Can work under pressure.
  • Customer oriented.
  • Excellent communication skills.
  • High level of tolerance.
  • Ability to work long working hours.
  • Flexible and can adapt to change.
About this Company

Imtenan Health Shop , a wholly owned subsidiary of imtenan Corporation, it is the largest local specialty retailer of nutritional products; including diet and energy products, extracts , herbal teas, functional foods and other specialty supplements, and sports nutrition. (More)

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