- Experience Needed:
- 0 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
2,750 to 3,250 EGP per month
- Males Only
About the Job
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to up-sell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
0 to 2 years
Not Specified at least
FMCG Food and Beverage Production
About this Company
Imtenan Health Shop , a wholly owned subsidiary of imtenan Corporation, it is the largest local specialty retailer of nutritional products; including diet and energy products, extracts , herbal teas, functional foods and other specialty supplements, and sports nutrition.
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