The sales engineer must be able to solve customer's technical problems quickly, & often be able to resolve the problem alone, or know who in the company can help resolve the problem.
Working to achieve annual growth in sales value for the company products.
Assist in supervising and preparing the monthly sales invoices and submit the monthly progress report to the sales manager.
Prepare the monthly-expected plan for collection and follow-up with the sales manager.
Liaising and building relationships with customers, suppliers and colleagues.
Making technical presentations and demonstrating how a product meets client needs.
Providing pre-sales technical assistance and product education.
Solving client problems.
Sales engineer must have strong technical communication and persuasion skills to establish and foster long-term customer relationships. Also to be able to communicate technical product development needs to marketing.
Prepare proposals for customers within deadlines.
Respond to technical questions timely and accurately.
Be familiar with all products and services.
Support Sales Managers, and representatives in all aspects of business with the objective of increasing sales and improving customer service.
Achieve orders targets.
Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery.
Negotiating tender and contract terms to meet both client and company needs.
Negotiating and closing sales by agreeing terms and conditions.